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- Log in with a code by emailYou log in with a 6-digit one-time code that we send to your email. There is no password.
- I'm not getting a login codeIf the code doesn't arrive, it has usually ended up in spam, or the email address is misspelt. Here's what you can do.
- The code is wrong or has expiredIf the page says the code is wrong or has expired, it's usually because of an older code, a typo or more than 10 minutes having passed.
- Log in with Google, Apple or MicrosoftLogin with Google, Apple and Microsoft is coming later. Today everyone logs in with a code by email.
- Create an accountYou create an account by logging in for the first time with your email. Then you choose your first name and your country.
- Change your first name and display nameYou change your first name under My profile, Settings. The new name is shown with all your reviews.
- Change country and languageYou choose your country under My profile, Settings, Country and language. The language follows the country site you use.
- Change email addressYou can't change the email on your account yourself yet. Contact us and we'll help.
- Share your public profileTurn on a public profile if you want to share a link to your reviews. It's off until you turn it on yourself.
- Profile pictureYou can't upload a profile picture yet. Instead, the first letter of your first name is shown.
- Notifications and emailsUnder My profile, Notifications you can see what has happened with your reviews and choose which emails you want.
- Follow companiesFollow a company from its profile, and you'll have it in one place under My profile, Following.
- Log out and log out on all devicesYou log out under My profile, Settings. Businesses can also log other devices out under Security in the dashboard.
- Delete your account: exactly what happensYou delete your account under My profile, Settings. It's deleted straight away along with your reviews, and it can't be undone.
- Accounts for consumers and businessesYou have one account per email. The same account is used to write reviews and to work in a company's dashboard.
- Two-step verification (2FA) for businessesOwners of a company must use an authenticator app as an extra step when they log in to the dashboard.
Still need help?Write to us and we'll get back to you. We reply on weekdays between 8 and 18.Contact us