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Change email address

You can't change the email on your account yourself yet. Contact us and we'll help.

Account and login1 min read
On this page
  1. If you want to use a different email
  2. If you no longer have access to your old email
  3. Businesses

Your email is what you log in with. It's also used for notifications. Under My profile, Settings the Email section is marked Verified, but there's no button to change the address yet.

If you want to use a different email

Contact us from the email on your account and tell us which address you want to change to. Then we'll help.

Don't create a new account with the new email to move your reviews. You may only have one account, and reviews can't be moved from one account to another.

If you no longer have access to your old email

Without access to your email you can't get a login code, and then you can't log in. Contact us and tell us which address the account was created with. We need to be sure the account is yours before we can help.

Businesses

The email you log in to the dashboard with is linked to you as a person. If a colleague is taking over, invite the colleague under Settings, Team and roles in the dashboard instead of sharing a login email. See Accounts for consumers and businesses.

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Still need help?Write to us and we'll get back to you. We reply on weekdays between 8 and 18.Contact us

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