Articles
- What is TrustSays?TrustSays is an open platform where anyone can read and write reviews of companies for free, including the critical ones.
- How TrustSays makes moneyTrustSays makes money from subscriptions that companies can choose for tools, and never from removing reviews or giving a better score.
- Why you can trust the reviewsAnyone can review, nobody can pay to remove a review, and we check every review for fake and bought reviews.
- How SaysScore is calculatedSaysScore is a weighted average of the public reviews, where newer ones count most, and a small number of reviews is pulled towards 3.5.
- SaysScore and other scoresIf a company has no reviews on TrustSays, you can see its score from Trustpilot with a clear source until the first review arrives.
- Country sites and languagesTrustSays has a site for each country with its own lists and language, and you change country and language yourself in the selector.
- Who can write a review?Anyone with a real experience with the company within the past 12 months can review it, even without an invitation or a purchase.
- Your rights as a reviewerYou own your review and can edit or delete it at any time, get a reason for a decision and appeal it.
- How to find a companySearch by name, website or category, use the filters to narrow the list, or add the company if it's missing.
- How to compare companiesChoose Compare next to up to 3 companies in a search or category, and see SaysScore, number of reviews and replies side by side.
- What do the labels mean?The labels show how a review came in, and whether the company has claimed its profile or received a warning.
Still need help?Write to us and we'll get back to you. We reply on weekdays between 8 and 18.Contact us