The paid plans are paid by card via Stripe. TrustSays doesn't store your card details itself. Partner can be invoiced by agreement.
Change payment card
- Go to Settings, Subscription and billing in the dashboard.
- Choose Change payment card.
- The Stripe payment page opens.
- Add the new card and make it the default.
- Choose back to return to the dashboard.
The Payment field shows Card via Stripe when you have a subscription, and No card when you don't.
When the card expires
Update the card before it expires, so the next payment goes through. If the payment fails, you'll see a message in the dashboard. See The payment failed.
Other payment methods
If you'd rather pay another way, e.g. by invoice, contact us and we'll work out what's possible.
If it doesn't work
- Change payment card doesn't exist: The button is only shown once you've bought a plan.
- The payment page couldn't be opened right now: Try again shortly.
- The card is declined by Stripe: Check the card number and expiry date, or ask your bank.
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